Can I Remove the QR Sticker from Lockly?

Introduction

Lockly smart locks feature a QR sticker that contains important setup information, including the initial access code and pairing details. If you’re considering removing the QR sticker, it’s essential to understand its purpose and whether doing so could impact your Lockly’s functionality.

1. What is the QR Sticker For?

✔️ Quick Setup & Pairing – The QR code is used for the initial setup process in the Lockly app. ✔️ Backup Access Code – If you need to reset or reconfigure the lock, the QR code allows easy access. ✔️ Owner Identification – It helps identify the specific Lockly device for customer support and warranty claims.

2. Can You Remove the QR Sticker?

✔️ Yes, you can remove the QR sticker, but it’s strongly recommended to save the code before doing so. ✔️ If removed without saving, you may have difficulty resetting or transferring ownership of the lock. ✔️ Lockly does not require the sticker to function after setup, but you may need it for future troubleshooting.

3. How to Safely Remove and Store the QR Code

Option 1: Write Down the QR Code Information

✔️ Before removing, write down or take a picture of the QR code. ✔️ Store it in a safe place in case you need it later.

Option 2: Save the QR Code Digitally

✔️ Scan the QR code using your phone or Lockly app and save the details. ✔️ Store the digital copy in your cloud storage or notes app.

Option 3: Relocate the QR Sticker

✔️ Carefully peel it off and place it inside the battery cover or another secure location. ✔️ Avoid damaging the sticker to ensure it remains readable.

4. What Happens If You Lose the QR Code?

✔️ If you’ve already paired your Lockly, the app should retain your lock details. ✔️ For a factory reset or new phone setup, you may need to contact Lockly support. ✔️ Lockly may ask for proof of purchase and device details to recover access.

5. Final Thoughts

✔️ Removing the QR sticker is possible, but be sure to save the information first. ✔️ Without the QR code, resetting and transferring ownership may be harder. ✔️ Store the QR code safely, either digitally or in a secure location on the lock. ✔️ If lost, Lockly support can assist, but recovery may take additional steps.

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